This course covers theories that explain the origins of conflict, factors that contribute to escalation and de-escalation, and the theories and strategies of conflict transformation. Because this class is about strategies for conflict transformation, it may be particularly appealing if you are considering a career in government, the non-profit community, consulting, academia, law, business, public administration, social work or education. People in these professions are frequently charged with summarizing, analyzing, and conducting research. And this is certainly a useful course for anyone considering an advanced degree in social science disciplines. But again, this is a course designed for anyone interested in gaining skills of solving conflicts in the workplace and society.
Upon successful completion of the course students will be able to:
Credit Hours
Workplace Interpersonal Relationships