Accessibility Services

Student Accessibility Services and AMAC

If a student has an accessibility issue or suspects that he/she has an accessibility issue and would like to be considered for accommodations, there are several options. Each USG institution has an Accessibility Services Office, and the campus eCore Liaison can provide information regarding the office on each home campus. Visit the eMajor Institutions page to access the accessibility office at your school. Students should contact the accessibility services coordinator at their home institution to discuss the documentation and process required for special accommodations. In all cases, students will be asked to qualify for special accommodations by providing documentation that they have gone through an evaluation process at an approved University System of Georgia or private agency evaluation site. It is the student's responsibility to make arrangements with their current institution's campus accessibility services office at the beginning of the semester if they will require accommodations for the current semester. Students should provide the accommodation documentation issued by the institution to their instructors and to USG eFaculty team at efaculty@ecampus.usg.edu prior to the time the student will need accommodations.

Woman smiling leaning on a stack of books

For eMajor-specific assistance, students should contact USG eCampus at 678-839-5300 or emajor@ecampus.usg.edu. Please note that email communication is NOT secure, and confidentiality cannot be assured if the student elects to communicate via email.

How do students access CIDI (formerly AMAC) services?

Students enrolled in an eMajor course should contact the accessibility service provider at the institution to which they pay their tuition. The service provider will walk the student through accessing AMAC services. The student will need to provide the service provider with textbook information (i.e. title, author, ISBN, and edition). The accessibility service provider will need to have the student sign an accommodation form which will be kept on file at the institution and a copy faxed to AMAC (706-583-0001). This form can be faxed or emailed to the student for his/her signature.

How do students get access to their books in alternative media (e-text)?

Books in e-text will have an email notification sent to the student, accessibility service provider, or both with instructions on how to download the book. Books from Recording for the Blind & Dyslexic in CD format are typically mailed to the service provider who will give the CD to the student. University System of Georgia eMajor students may have the CD mailed directly to them.

How do students get training on assistive technology (reading software and hardware)?

Students can be trained by the accessibility service provider or can call the CIDI Toll-Free Technical Support Help Line at 866.418.2750. Students can check the CIDI website for upcoming trainings in their area. There is also a Student Resources site that can be accessed or downloaded through the CIDI website.

What does the faculty member do when notified that a student has a disability?

When faculty members are provided with official documentation of needed accommodations by either the student or the campus accessibility office, the instructor should provide all applicable accommodations to efaculty@ecampus.usg.edu.