ORGL 2050 - Communications for the Workplace

Description

Principles of effective oral and written communications. A thorough review of grammar, sentence and paragraph construction, punctuation, and writing techniques. Emphasis on the job-getting process.

Learning Objectives

After completing this course, students will be able to:

• Define communication and describe the main purposes of communication in one’s life.
• Recognize the importance of nonverbal messages and explain the difficulties involved in interpretation.
• Know the benefits of good listening and identify causes of poor listening.
• Identify multiculturalism and demographic trends which relate to the communication process and have a greater appreciation of cultural differences in the U.S. and abroad.
• Know how e-mail, voice mail, facsimile machines, cellular phones, telecommuting, teleconferences, and videoconferences facilitate sharing data effectively.
• Develop the foundation for making ethical decisions and identify some common causes for unethical behavior in the workplace.
• Review grammar and punctuation.
• Understand how to organize and compose a written message.
• Develop skill in applying the recommended planning and writing techniques to the solution of a variety of writing problems.
• Examine and apply team communication skills in a classroom environment.
• Develop skill in the job acquisition process by locating information about employers’ needs for workers, preparing an effective resume, and preparing for the job interview.
• Write effective letters related to employment (follow-up, thank-you, job-acceptance, job-refusal, and resignation letters) and complete application forms accurately.