OATC 4020 - Virtual Office Technology

Description

A general overview of the skills needed to perform as a virtual office assistant in the modern office. Emphasis on the use of a time and information management software application. Increased awareness of the role of online meeting/internet telephone communication software in the workplace, Internet research, social networking tools in the workplace, e-commerce, and the use of mobile devices with today's business applications.

Learning Objectives

• Demonstrate basic skills using social networking tools for workplace tasks.
• Demonstrate basic knowledge of mobile devices.
• Demonstrate basic knowledge of the various types of online communication tools used for virtual meetings.
• Master the use of a communication software package to manage (create, edit, send, open, reply, forward, track) email messages.
• Use an electronic calendar component of communication software to create, schedule, invite, edit, and cancel appointments, meetings, or events.
• Use electronic mail and the Internet for communicating, locating resources, and downloading files and electronic media.
• Demonstrate skills in creating, preparing for, and attending virtual meetings.
• Explain the issues, impact, and relationships involved with e-commerce and businesses today