OATC 4020 - Virtual Office Technology

Description

Overview of skills needed to perform as a virtual office assistant. Emphasis placed on the use of time and information management applications and increased knowledge of the role of online meeting, Internet telephone communication software, Internet research, social networking tools, e-commerce, and mobile devices in the modern office.

Learning Objectives

After completing this course, students will be able to:

• Demonstrate basic skills using social networking tools for workplace tasks.
• Demonstrate basic knowledge of mobile devices.
• Demonstrate basic knowledge of the various types of online communication tools used for virtual meetings.
• Master the use of a communication software package to manage (create, edit, send, open, reply, forward, track) email messages.
• Use an electronic calendar component of communication software to create, schedule, invite, edit, and cancel appointments, meetings, or events.
• Use electronic mail and the Internet for communicating, locating resources, and downloading files and electronic media.
• Demonstrate skills in creating, preparing for, and attending virtual meetings.
• Explain the issues, impact, and relationships involved with e-commerce and businesses today.