ORGD 3500 - Conflict Resolution and Negotiation in the Workplace

Description

This course emphasizes effective interpersonal and organizational communication to develop skills in conflict management, negotiation, and team dynamics. Students will analyze and apply alternative dispute resolution techniques, emotional intelligence, and collaborative decision-making strategies essential for effective organizational leadership.

Learning Objectives

• Identify effective conflict resolution techniques in organizational settings.
• Apply negotiation strategies to resolve disputes and reach mutually beneficial agreements.
• Evaluate the role of emotional intelligence and communication styles in managing conflict.
• Develop policies that foster collaboration in the workplace.
• Demonstrate leadership skills in facilitating resolution within workplace teams.